About 1st Security USA

Trust the People Who Treat Your Home & Family Like Their Own


Personalized Service

You get personalized service at every step – From the beginning stages of planning your project, all the way through break-fix service well after installation, we’re with you every step of the way. Many bigger companies outsource their monitoring or repair services, meaning you don’t always know who you’re dealing with on a daily basis. And, if you buy your system at a box store or online, it doesn’t come with any extra support services. When you hire 1st Security USA, we help you design, install, set up, and manage our home security or smart home service from start to finish. If you have problems months after installation, you will call 1st Security Services and we will send one of our trained technicians to help you. This continuous service is what sets us apart.


Each system is customizable – Though we do offer packages to make things easier for people wanting a quick solution, we work with you to design exactly the system you want. If you aren’t sure exactly what you want, but know that you have a specific budget figure in mind, we will figure out the best way to meet your home security goals while still coming in under your budget. We will not make you pay for a product or service you don’t need or want just because it comes as part of one of our pre-priced packages.

24/7 Redundant Monitoring

24/7 Redundant Monitoring – Being there when you need us most is our primary goal at 1st Security. Unlike other companies who sell you a system and then pass off your monitoring to someone else, 1st Security USA has 2 redundant award winning monitoring facilities. We offer the highest quality, and fastest responses available ensuring that when you need us, we’ll be there to keep your family safe.

Customer Satisfaction

Don’t just believe us – Believe our satisfied customers – With over 20 years’ experience in the home security and smart home industry, we’ve got scores of satisfied customers to back up our claims of exceptional service. We’ve received the Angie’s List Super Service Award for outstanding customer service years in a row; high rankings on Yelp and Trust Pilot; and listings among the Best Home Security Companies. We even have an A+ rating with the BBB and zero complaints – No one in the industry has zero complaints on the BBB. So, don’t just take our word for it. Our customers have been and still are highly satisfied with our products, support and service.

Genuine Personal Service

From the first call, through installation and beyond, we’re with you every step of the way. Many companies outsource monitoring or repair services, meaning you may be dealing with different people every time you need assistance. 1st Security USA, installs and manages your home security system or smart home service completely, and often for less than the cost of comparable DIY systems. If you ever have an issue, one of our professional trained technicians is just a phone call away to assist you quickly. Superior service is just one thing that sets us apart.

Value Pricing

We want to provide you with the best possible service for the price, because we know you’ll be satisfied with us! If you find a competitor’s price that is lower for the same technology, bring it to us and we’ll match their price. Not only do you get a lower price, but you get our unequaled service and knowledge along with it!

Sales Phone

(866) 891-7261

Service Phone

(855) 871-7233

Installation Phone

(866) 891-7261

False Alarm

(855) 875-7233


(855) 742-9180


Sign up for a Free Security Quote or Schedule a Webinar with One of Our Security Experts

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Important Numbers

Sales: (866) 891-7261

Service: (855) 871-7233

False Alarm: (855) 875-7233

Billing: (855) 742-9180






Serving all of Maryland, Washington DC,
and Northern Virginia
for over 20 years.