Introducing Smart Signal

1st Security USA is now proud to offer our customers Smart Signal through the mobile application. When you need emergency services every second counts. Smart Signal provides you with a direct connection to your IQ panel from anywhere.  Because it’s in your smartphone app, you don’t have to be at your property to use Smart Signal. You can respond to an alarm from anywhere, using your app to check video feeds and images before verifying or cancelling. Streamlined, efficient and effective, Smart Signal reinforces your control, your safety and your peace of mind.

A direct connection to emergency assistance

Smart Signal extends professionally monitored security into your mobile app to give you streamlined control and enhanced protection. You can rest assured knowing that a verified alarm can help expedite your monitoring station’s response to emergencies, and that you can trigger a panic signal for help at home in a broad range of emergencies.

Protection from false alarm dispatches

False alarms are a common concern. Many local ordinances even impose fines for false alarm dispatches.  Smart Signal lets you easily and securely cancel a false alarm with a single command, with no need to talk or remember a passcode. Just hold the Cancel button in your app to let your monitoring station know that no further action is needed.

Clear controls for stressful situations

Alarm events and emergencies are stressful. We designed Smart Signal to be accessible and easy when you need it, while also safeguarding against accidental responses. For this reason, , Smart Signal’s Cancel and Verify buttons only appear in alarm events. To confirm or verify the alarm, all you’ll need to do is hold the relevant button for three seconds.